All of Wise Security’s monitoring is done locally here in Kansas City through Alarm Central. Alarm Central is UL Listed and is a member of the Central Station Alarm Association, the National Burglar & Fire Alarm Association and the Kansas City Burglar & Fire Alarm Association.
Sometimes security companies sell off your account to out of town companies. Wise Security does not do that.
You always know who you can call if you need help or just information and we know we can rely on Alarm Central to be there to back us up.
The Latest Security Monitoring Equipment & Great Customer Service
We trust Alarm Central to take care of our clients with the best service, reliable equipment, and the latest technology. They answer their phones 24 hours a day, seven days a week, 365 days a year.
Personal service is as important to them as it is to us. You always speak to a live person, not some inanimate recording. We have found their customer service, products and technical assistance to be exemplary.
Backup Protection Means You Will Never Be Without Alarm Service
Redundancy is critical to reliable central station services. As required by the UL certification they carry, Alarm Central backs up every piece of equipment to make sure you and your property are constantly covered.
Our redundant systems never fail. Even in the case of catastrophic storms or other disasters, you can be sure you have security coverage because our system is backed up in other cities. The Alarm Central monitoring station makes your security their number one priority with:
- Failsafe dual generators and UPS systems to prevent power outages
- Redundant fiber optic phone network created through a team effort with SBC/AT&T to prevent phone service outage
- Server backup with UL-certified Manitou software, the latest release from BOLD Technologies, which is powered by dual Dell servers. One continually backs up information from the other to prevent server failure
Alarm Central Monitoring Services
Wide-ranging and technologically advanced, Alarm Central’s central station services meet the needs of today’s home and business owners:
• Residential monitoring
• Commercial monitoring
• Medical emergency monitoring
• Video monitoring
• Elevator emergency monitoring
• Cellular backup monitoring
• TCP/IP monitoring
• Two-way voice monitoring
• Emailed reports
• Alpha paging
• Remote auto fax
• Customer Web access
• Dealer Web access
• 24-hour data entry
• PDA access
• Answering service